Store Policies

TERMS AND CONDITIONS OF USE


If you visit or shop at thegamecavehendersonville.com, you hereby acknowledge that you have read the following conditions and agree to be bound by them. Please print these Conditions using your computer's print function. thegamecavehendersonville.com provides its services to you subject to the following Conditions of Use ("COU") which include its Privacy Policy, which may be updated by thegamecavehendersonville.com from time to time without notice to you. You can review the most current version of the COU at any time on this page. It is your obligation to check our COU and related policies and make yourself aware of any changes which may have been implemented.


Any deletions from, alterations, modifications, or additions to the COU shall not be binding to thegamecavehendersonville.com unless they are expressed in writing and accepted by thegamecavehendersonville.com's authorized representative. If you do not agree to abide by our COU then you are not allowed to use this site or any services provided by thegamecavehendersonville.com. If you don't agree to any future changes which may be made to these policies, then your remedy is to discontinue using this site and services provided by thegamecavehendersonville.com.


Any missing items or orders not received within 30 days by the purchaser or intended recipient must be reported to The Game Cave.

 

Placing an order does not enter into a contract with The Game Cave until the order is accepted. The Game Cave may choose to refuse the order, based on lack of inventory, pricing errors, or concerns about payment. Thegamecavehendersonville.com is not responsible for compliance by purchasers with laws governing the importation of branded products into countries outside the United States. thegamecavehendersonville.com disclaims any liability arising from the resale of branded products by purchasers in countries where such resale is prohibited by applicable trademark laws.

Delivery Policy

  • An estimated delivery date will be provided after your order is placed.

  • Delivery dates noted apply to orders placed by 5:00 p.m. local time (or 4:00 p.m. local time in stores and in limited locations across the country) and where credit approval and product availability are confirmed by 5:00 p.m. on the same business day* that the order is placed.

  • The Game Cave’s web site and US retail businesses are operated within the continental US for customers within the US and therefore do not ship or bill to international addresses.


*Business days are defined as Monday through Friday, except holidays.


Return Policy You may return most new, unopened items sold and fulfilled by The Game Cave within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Refunds Refunds are requested after we receive and process your return. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (see below for specific guidelines). We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you pay by:

Your refund will go to:

... time until return is processed:

Credit Card

Credit Card

3-5 business days

Bank Account

Bank Account

Up to 10 business days

Check OR

Money Order

Store Credit Balance
(to request a check, email us)

1 business day

Your Privacy The Game Cave is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.

What information do we collect? How do we use it? When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. You agree to be added to our mailing list for future promotions and deals. When you order through our website, you are opting in to receive newsletters about promotions, coupons, and important company announcements. All emails are sent through ConstantContact and you may opt out if you wish to no longer receive newsletters from us or our MTG partners.

How does The Game Cave protect customer information? We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"? "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will The Game Cave disclose the information it collects to outside parties? The Game Cave does not sell, trade, or rent your personal information to companies not affiliated with The Game Cave. The Game Cave may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

The Game Cave may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of The Game Cave, our users, or others.

In Summary The Game Cave is committed to protecting your privacy. We use the information we collect on the site to make shopping at The Game Cave .com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent By using our Web site, you consent to the collection and use of this information by The Game Cave , Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

The Game Cave also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and The Game Cave has no control or influence over their policies. Please check the policies of each site you visit for specific information. The Game Cave cannot be held liable for damage or misdoings of other sites linked or otherwise.